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Kiyoshi's Official Webshop



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[About International Orders]

• We sincerely apologize, but we do not accept credit cards issued overseas in our store. Therefore, we recommend PayPal or Amazon Pay as payment options for our international customers.
• After shipping from Japan, please allow 1-2 weeks for items to arrive. Delivery may be delayed for various reasons.
• In some cases, additional shipping charges may apply due to the size or weight of certain items in an order. If this is the case, we will notify you by email in advance.
• Customs duties and other taxes may be levied when the shipment reaches your country. If applicable, please pay these costs directly to the delivery agent or customs office. Policies regarding these taxes vary from country to country. Please contact your local customs office for more information.
• If your package cannot be delivered to you due to refusal, extended absence or incorrect address, the package will be returned to our office. In this case, we regret to inform you that we are unable to refund the cost of your order or postage.
• We apologize in advance that there is no international warranty, and our warranty is valid only in Japan. Therefore, for orders from outside Japan, we are not responsible for any product failure, breakage, or other accidents, including initial failure.
• In general, we do not accept returns or exchanges of purchased products from customers.

If you have any questions or concerns, please contact us anytime. We would be happy to help you!